On this page
- How to create a MyMDC account
- About MyMDC home page
- How to report a problem
- View your previous reports
- View and edit your MyMDC account details
A MyMDC account will let you report a problem with a council service or facility directly from your device. We will also then be able to update you with the progress of your request.
Once you have an account you will be able to sign up for newsletters and council updates delivered directly to your device.
All you need for a MyMDC account is an email address and password.
However, you don’t have to have a MyMDC account to pay your rates, register your dog etc. through this website. Go to 'Do it Online' for a complete range of our online services.
How to create a MyMDC account
- Go to: https://mackenzie.govt.nz/mymdc (link opens in new window)
- Enter an email address and password
- Click Continue
About MyMDC Home page
When you log in to MyMDC you start on the Home page.
Using the links in the blue strip to the left you can:
- report a problem,
- view the status of previous reports, or edit your account details.
How to Report a Problem
This is an online form that lets you contact Council with the details when you become aware of a problem with a council service or facility.
When the Subject and Topic fields are completed, the information is routed directly to the team responsible for fixing the issue.
The form also allows photos of the issue to be added and the location.
View your previous reports
The status of any previous reports can be checked by clicking on 'View previous reports'.
View and edit your MyMDC account details
Follow the link in the left-hand bar takes you to your account page.
On your account page you can update your contact details, change your communications preferences, and add or remove your ‘Interests’ – the topics you’d like us to send you information about.
You can also find your account page via the person icon on the top right of the page.
